A cloud based contract management system and centralized contract management: what putting the contract record in one place actually changes, and what to check before you do

Updated

Almost everything sold in this category now is a cloud based contract management system, so the phrase describes the delivery rather than the product. What is still worth arguing about is the word underneath it: centralised. The value is not that the software runs in a browser, it is that there is one place the answer lives instead of four. This page is about what centralising actually changes, and about the two questions worth asking of anything holding your executed agreements somewhere you do not control.

What centralising changes, concretely

Before: the supplier agreement is in a drive, the amendment is in an inbox, the renewal date is in somebody's head and the signed copy is a photo of a printout. Answering a question means asking a person, and the answer is only as good as their memory. After: one record, one answer, and anybody who needs it can get it. The change is not that work gets faster; it is that a category of question stops needing a person at all.

The two questions to ask about anything holding your contracts

Can you get all of it back, in one action, today, without asking support. And who at the vendor can read it. The first is about whether the record is really yours, and any product that makes export a support ticket or a paid tier has answered it badly. The second is a reasonable question to ask about agreements that contain commercial terms, and a straight answer is a good sign.

What cloud delivery genuinely improves, and what it does not

It improves access, because the person asking about a contract can look it up from wherever they are, and it removes the backup question, because that is now somebody else's job done properly. It does not improve the quality of the record. A cloud system with the dates left in the clauses is exactly as useless as a folder with the dates left in the clauses, and considerably more expensive.

Centralised does not have to mean everything at once

The most common reason centralising stalls is treating it as a migration project. It is not one. Put the agreements that renew in first, because they carry the exposure, and let the rest arrive as they surface. A partial record of the risky agreements beats a complete record that is still being planned.

Questions people ask about cloud based contract management system

What is a cloud based contract management system?

Contract management software delivered in a browser rather than installed, which is now nearly all of the category. The meaningful part is not the cloud, it is whether the record is centralised and whether the dates are fields.

Is it safe to keep contracts in the cloud?

It is usually safer than the alternative, which is copies in several inboxes and a drive nobody administers. Ask who at the vendor can read your agreements and how you get everything back.

What does centralized contract management mean?

One record holding every executed agreement with its counterparty, dates and obligations, rather than agreements scattered across drives, inboxes and people. The centralising is the value; the cloud is the delivery.

Do we have to move everything at once?

No, and trying to is why this stalls. Start with the agreements that renew, because that is where the money is, and add the rest as they come up.

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Related answers

Keep your contracts in TermsBirdSee what renews in the next 90 days